Production Time & Rush Jobs
STANDARD PRODUCTION TIME
BestFlag is proud to offer you a standard 2-day production on all our custom products. We know you want your product, and we want to help get it to you quickly.
We’re happy to let you know that if your order doesn’t involve mass quantities and you order before 4 pm (Central), we’ll get it produced in 2 days so it gets out the door to you sooner. How’s that sound?
Of course, some things beyond our control could affect this. Inclement weather, holidays, a machine malfunction, or problems with shipping would affect our ability to fulfill a 2-day production turnaround. If this happens, just bare with us. We’ll get back on track in no time.
Remember that orders will be considered ready-for-production when the design/art is finalized and approved by you. Here is an example of how our standard 2-day production time works.
Example 1: Order(s) submitted and artwork approved on Monday (before 4 pm Central) will be ready to ship by Wednesday evening.
Example 2: Order(s) submitted and artwork approved on Monday (after 4 pm Central) will be ready to ship by Thursday evening.
If you need a job done in a shorter time frame, we do offer rush services for additional fees (rush fees are for non-stock orders only). We are closed weekends (Saturday and Sundays) and count production days as weekdays (Monday through Friday).
Our Rush Production Fee Structure is as follows:
- 1 Production Day **RUSH** - 100% fee - Quantity and size restrictions apply. Please contact us for large orders.
Example: Order(s) submitted on Monday (before 4 pm Central) will be ready to ship by Tuesday evening.
- 2 Production Days **PRIORITY** - 25% fee - We offer standard 2-day production but if you are wanting to make sure your orders gets produced in 2 days make sure to select this option. We will move your order up the queue to make sure it is completed on time. Quantity and size restrictions apply. Please contact us for large orders.
Example: Order(s) submitted on Monday (before 4 pm Central) will be ready to ship by Wednesday evening.
Rush services are not always available and will depend (among other factors) on the quantity and print size of your order, and the capacity of our production team at the time of the order. Please note that rush jobs typically require expedited shipping, which is NOT included in the rush fee and will increase your total order cost.
On national holidays, Rush Jobs will be pushed to the following business day. We observe the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
If you’ve got any questions, contact us via chat, firstname.lastname@example.org, or 877-312-1105.