Custom House Flag

According to US Government Standards, a high-quality outdoor flag will have a life expectancy of 90 days, and BestFlag’s warranty is designed to match this standard. There are a number of factors that will impact lifespan, many of which vary by region, especially weather conditions like sun/UV intensity and wind. We use a high-quality UV-protected nylon and durable double-needle lockstitch sewing to minimize the impact of these (unfortunately) unavoidable environmental factors and to maximize the life of your flag. And while we can’t guarantee it for every use, most customers will find their flags last about double this government standard - around 6 months!

For outdoor flags, we offer a 90 day warranty. Our standard warranty is a parts & labor warranty for defects in material and workmanship, but does not cover damage due to accidents, abuse, or normal wear & tear. BestFlag reserves the right to make any final decisions on whether products covered under warranty will be repaired, replaced or refunded.

For indoor flags, we offer a 1 year warranty. Our standard warranty is a parts & labor warranty for defects in material and workmanship, but does not cover damage due to accidents, abuse, or normal wear & tear. BestFlag reserves the right to make any final decisions on whether products covered under warranty will be repaired, replaced or refunded.

If your personalized golf flag gets dirty, we recommend using a mild detergent and cool water on a gentle cycle for cleaning. Smaller flags are recommended to be hand washed or placed in a garment bag before washing. Please avoid any bleach or harsh chemicals that can be damaging to the fabric. After washing, please air dry your flag (if you need to use a dryer, please use the lowest possible heat setting, and note that shrinkage is possible). To remove any wrinkles or creasing, steaming is the best option though you may also iron your flag on a low heat setting. Most outdoor flags will lose their creases and wrinkles once flying on the pole.

If you are aware of impending harsher weather conditions, please safely take the flag indoors whenever possible. While flags are stitched to be able to withstand wind, strong winds will damage even the sturdiest flags over time, and even moderate wind will slowly impact lifespan. Additionally, as rain gets a flag wet, the extra weight can impact the stitching. Never fold a wet flag, as this can cause discoloration and lead to mildew if left folded for an extended period of time. If wet, bring your flag indoors and hang it or lay it on a flat surface to dry until it is safe to place back outdoors.

Most common household chemicals can burn or discolor your flag fabric. For proper cleaning tips please see “How To Clean Your Flag” above.

If you begin to notice a small rip or tear in your flag, you can take steps to repair it in order to prevent the damage from extending. Small tears can be fixed with some quick stitches, and loose threads or frays can be trimmed. If the repairs needed are simple, you may be able to quickly take care of them yourself, but feel free to reach out to us or to a local seamstress.